Pleasantly Surprised

After reading numerous reviews on the chairs i was a little concerned with the mixed responses. First let me say the price is the best I found. Second the shipping was amazingly fast I think 3 or 4 days total. As far as when they arrived the boxes were a little beat up but the chairs were fine plus the company can't control the shipping once it leaves. The directions were not bad but I am pretty patient and can use a pair of tools. I put them together in about an hour or so and that was while watching tv and sitting on the floor taking my time. The finished product went together fine I personally had no issues with missing hardware holes not lined up and the quality was WELL worth the money. I have only had them outside for a day or two and I personally spent the time to rub them down with teak oil $10 for a can at Home Depot. We also purchased polyester covers that we will keep on the chairs when not in use. I was a little worried about the stain leaching from the chairs based on other reviews so I oiled them and cobvered them but I would do that even if the reviews never said anything about the stain. Bottom line well worth the price I bought them for my wife for her birthday as well as the chaise lounges made by Stratwood and couldn't be happier.More detail ...

Looks can be deceiving...

Note: There is no category for 0 stars...



I did purchase two of these chaise lounges from Amazon. One arrived damaged and I had no problems exchanging it for a new one. I had these lounges on my new paver patio from June through October. they were covered with those green plastic covers.



A few things observed:

After a few months the sliding tray failed to slide out.

One of the dowels that hold up the back of the chair had cracked and fell apart.

My patio was stained with the orange dye used to make these chairs appear to be teak.



I emailed Amazon and explained the situation. I have to commend Amazon for REFUNDING ME ENTIRELY for my purchase and for the SHIPPING too after having these chaise lounges for over 6 months. I received a refund for $239.98. Also they gave me a $20 credit for my trouble.



Point is the manufacturer is producing a terrible product and Amazon has had to deal with it.



In one of the emails Amazon wrote to me and implied that they were not going to continue selling this product. Obviously they have not done that.



So word to the wise do not buy these chairs. They look to be of high quality but are far from that. And I wish you luck in getting your refund too.More detail ...